If you are not having installation success, reapply the Lamin-x back onto the provided backing liner and immediately contact our customer service team below for assistance and resolution. Do NOT discard the product, as our return authorization or refund process requires images of product and/or installation. Returns or refunds cannot be authorized without documented evidence or actual product return.
In the unlikely event that you no longer need the product and would like to return it, you can return the unused product within 30 days from date of receipt. However, a return authorization code is required. To obtain a return authorization code, you can either:
- Email us: help@lamin-x.com
- Live chat with us during work hours (9-6est Mon-Fri)
- Call us at 706.955.0677 during work hours (9-6est Mon-Fri)
Unfortunately, due to the products being custom-made just for you when you order, we normally have to charge a restocking fee. As the chances of us selling the same exact custom option to someone else is not guaranteed.
Refund policy for lighting kits:
- Unopened and unused - 25% restocking fee
- Opened, but non-installed - 25% restocking fee
- Opened, partially installed - 25% for unused product
- A PICTURE MUST BE PROVIDED OF USED KIT PIECES
- Shipping is Non-Refundable
Refunds policy for paint protection kits:
- Unopened - 35% restocking fee
- Opened, but non-installed - 35% restocking fee
- Opened, partially installed - 35% for unused product
- A PICTURE MUST BE PROVIDED OF USED KIT PIECES
- Shipping is Non-Refundable
A return authorization code is required! Returned kits must be in original packaging and condition. No returns after 30 days from receipt of product. Proof of purchase showing the date of sale is also required. Sorry, no COD refunds are accepted.